If the source is correct ensure set-top box has sync: Verify that the green "Link" light is illuminated on the STB. Not the HDMI cable as it works from iPad. 3 – Be sure the TV is set to the correct input. No updates available, the other laptop plays great thru the TV (also an HP), new HDMI cable. This link will help you to find the model no: http://hp.care/2bygf7l. Thank you for posting on HP Forums, MKazi is at your service. BBC iplayer plays fine, as does YouTube, however 4OD and blinkbox (paid movies) play sound only and no picture. It's usually very easy to solve and rarely indicates a critical problem, which is great because that means 99% of the time, it won't require replacing any of your electronics. 01-31-2018 new HDMI cord, Simply ask a new question if you would like to start the discussion again. You may also refer to this HP document. There is no picture when using an HDMI connection. Method 7: Use Sound Troubleshooter. By using this site, you accept the, Simply ask a new question if you would like to start the discussion again. Do not select HDMI as the default audio device in Windows. I have my iPad2 connected to my tv with a camera kit (iPad connector to red, white and yellow plugs). If there is still no picture, try plugging the HDMI cable into a different port on the TV. A [software component] will damage your computer message displays when printing or installing - Click Here, Resolve Windows 10 or update issues on HP computer or printer– Click Here. You should go into the Menu for your TV and set the input to PC, if you haven't done so. TV Has Sound But No Picture Troubleshooting Guide - YouTube Sound is fine, but no picture, and in the display settings it dousn't show a second screen, Have tried updating the drivers in Device Manager but still nothing. Hope this helps Keep me posted. That system used the exact same signal format used by HDMI. Thank you for the additional information, @sicla41. I'll be glad to assist you. Tried out different refresh rates. Re: All sound, no picture I am having this problem too, but it is on ALL ROKU channels -- Amazon Prime, Netflix, YouTube, PBS, etc. . Background: Before HDMI, there was a perfectly good digital signal interface called DVI. TV Has No Sound: Questions And Answers. This tutorial will show you step by step how to solve this sound … † The opinions expressed above are the personal opinions of the authors, not of HP. ... On my Sony Bravia KDL 52XBR9 there is a clear picture but no sound when using HDMI 1 input through cable box. However, we can still watch cable TV (hooked to the box by the HDMI cable) through the TV … read more. Ask the community. Congratulations, your TV has sound! My laptop has played video back in the past with no problem. 08:35 PM. TV Sound but no Picture. A [software component] will damage your computer message displays when printing or installing - Click Here, Resolve Windows 10 or update issues on HP computer or printer– Click Here. I understand that you have connected an HDMI TV to your HP laptop and only the sound can be heard. So most people do the mistake of uninstalling the Intel (R) HD Graphics card and reinstall them. If you have a smart TV, always update your TV with the latest firmware. Changed output video format in all possible ways. Had U-verse. If using multiple displays, check the specifications for the graphics card to ensure that it supports the display types and numbers to which you connected. Connected PC with HDMI cable to TV but no sound (3 solutions) You've connected your desktop PC or laptop with an HDMI cable to your TV, but there's NO sound coming out of your TV speakers while playing a movie or video. Symptoms can include hearing sound but not seeing any picture ad/or messages indicating that the picture format is not supported. HDMI is better than similar interfaces like component video cable in picture quality, surround-sound audio, 3D support, and more … Plug back in and SOMETIMES it may work and fix your issue. If you are using a DVI-to-HDMI adapter, select DVI as the source. Next, swap the TV to the appropriate input. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved. When you try to play a TV show or movie. 01-31-2018 Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. For future reference, you should always provide the model or product number of the computer and it would help to have the make/model of the TV, as well. We are assuming that you already turned the volume up on your TV using the remote control and the buttons on the TV itself. On standard TV’s (non HDTV), you may have only 2 choices, TV or Video. VGA: If you have an old-school VGA port, you won't get the best picture quality on your TV, and definitely no audio. No video with normal audio on a Smart TV will the result of one of the following issues: A connection issue; the most common problem. Thanks Plus, HDMI Consumer Electronics Control issues can cause any component to act in unpredictable ways . For this you need to uninstall the Intel Chipset Driver 10.1.1.7 first and reinstall it again. I am convinced the problem is the ROKU TV, not the channel, because I can watch Prime, Netflix, etc. I get a great picture but no sound. Unable to select one of the inputs on the TV. I tried that (both options in fact) but neither worked. How to connect a product with a DVI output to a TV with a HDMI input. But this does not solve the problem. If picture is still not available, proceed to step 11. I connect my iphone 5SE to my TV via a Dock Connecter and an HDMI cable. The picture is fine but there's no sound, it says that the "Spatial sound" is off and doesn't give me an option to turn the sound on for anything but headphones. Turned the laptop off and then back on again while TV was still connected and powered on. I normally choose "Extend" when I connect to my TV and my notebooks screen appears on the TV. in TV mode sound is too low and picture quality is not HDMI. Sound is fine, but no picture, and in the display settings it dousn't show a second screen, Have tried updating the drivers in Device Manager but still nothing. Didn't find what you were looking for? If there is no picture on the TV screen when using an analog cable (composite or component cable), refer to: There is no picture on the television from the Audio/Video device Make sure your TV has the most recent system software … The video plays fine on the laptop and the sound transfers to the tv like its supposed to. † The opinions expressed above are the personal opinions of the authors, not of HP. Sometimes issues can be causes by incorrect HDMI format settings. A menu will appear on the right side of your monitor showing "PC screen only", "Duplicate", "Extend" or "Second screen only". Also tried all the other HDMI ports on the TV. Hi all, just connected my G53 up to the TV via HDMI . If you use an analogue cable, please refer to this article. Applicable Products and Categories of This Article. Connect the HDMI input port of the TV and HDMI output port of the computer via an HDMI cable. Can't get a picture from TV using HDMI. 2 – Unplugging the TV and everything hooked to it, then plugging it back in may clear the problem. Can't get a picture from TV using HDMI. HDMI, short for High-Definition Multimedia Interface, is actually a proprietary audio/video interface used widely on TV, monitors, computers, and other devices to transmitting audio data (compressed or uncompressed) and video data (uncompressed) smoothly. on other devices that don't use the ROKU. When do you get a black or blank screen with sound? Read somewhere that Bios might need updating but don't know whether it's this (or how to fix). For example you have no sound on HDMI TV when connected to Windows 10 on an Acer E5-571 laptop. Update the BIOS and the video drivers to the latest version available for your computer. If the display or TV has more than one HDMI input, make sure you select the HDMI port that the HDMI cable is connected to, for example HDMI 2. First Poster 26-08-2017 01:38 AM. Try using a different HDMI cable. No audio when the computer is connected to a TV with an HDMI connection. If I put TV in HDMI mode sound is fine but the picture no longer fills the screen. If you don't hear sound or see video, visit Black screen with no sound. Change Audio Output to Stereo; The HDMI graphics card may support HDMI Video, but may not support HDMI Audio; if your HDMI video card does not support audio, you may need to connect additional audio cables between the PC and TV. Blu-ray player. BRAVIA TV … Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Highlight; Print; Email to a Friend; Report Inappropriate Content 26-08-2017 01:38 AM. I have even seen cases where HDMI problems cause "snow" in the picture and hissing sounds in the audio. I was on the xbox and all of a sudden the picture broke up and disappeared. Troubleshoot your hardware connection. Highlighted. Ask the community. The information shared helps in fixing various HDMI issues. HDMI is playing sound on my TV but no picture, other than th... HDMI is playing sound on my TV but no picture, other than the wallpaper, no video. Used to work great. Blu-ray players. Not the HDMI cable as it works from iPad. Any suggestions? No sound using TV as monitor with HDMI cable I use my tv as a monitor for my computer and the sound has suddenly stopped working. If your TV has a picture but no sound coming out of the speakers, there are a few things you can easily check. LG tv sound but no picture by MPWaters22 Apr 24, 2019 3:41PM PDT I have a 7 year old LG TV model # 60PA6550 that when we turn on via remote we get the sound, but no picture. Read somewhere that Bios might need updating but don't know whether it's this (or how to fix). What is the exact laptop model no? We have prepared a simple video to assist you in selecting the correct HDMI settings. 08:34 PM Next, swap the TV to the appropriate input. ; Try to use different cable(s); your cable(s) may have stopped working. Use the information in this document to check your settings and troubleshoot problems. Your device may be experiencing an HDCP issue that is preventing Netflix from playing your content. Maddogcat. Didn't find what you were looking for? The TV recognizes the device, and plays the video sound only, the TV only display's the wallpaper from the laptop, no mouse pointer. Try connecting to a different HDMI port on the TV. If the problem persists: See below for the best solutions to fix a TV with no sound. I have restarted the box and checked the cabling, all seems fine. HP Recommended. Just bought a New LG 65" 4k Ultra HD TV. (ie. I can change the audio output to HDMI, but no sound goes through. Now my DIRECTV app plays the sound just fine but no picture on the TV. Tried VGA with the same TV, it worked. Have tried switching boxes, restarting, using different cables. Changed the resolution. There is no problem with the HDMI cable or TV as my wifes laptop plays video to the TV with the same HDMI cable with no problem. Hello There is no sound when we are watching Sky channels through our Sky + box, the sound on the TV works fine for iplayer and Netflix though. Still works great with HBONow. HDMI 1, HDMI 2, Component 1, Component 2, etc.) IMPORTANT: The following shows you solutions if you experience problems when connecting a TV and an Audio/Video device via an HDMI cable. If no green light is present, continue to step 4. All the best! Note: You can also press "Windows key" + P to get the menu. - edited By using this site, you accept the. 1. If you've switched on your TV and the sound comes through fine, but you're not seeing any picture; there are 3 potential issues. The TV screen does not displays a picture when connecting a computer with an HDMI cable. If all steps have failed, the unit will require service. Now there is no sound, but only picture. My G53 has been back to ASUS here in Melb for repairs twice earlier this year and I have not played video back … The TV only display's the wallpaper from the laptop and the mouse pointer is absent. When connecting your computer to an HDMI device, such as a monitor, TV, or surround sound speakers, you might encounter display or sound issues. new HDMI cord 02-17-2018 02:32 PM. Flat Screen TV Has Sound But No Picture. With the sound issue isolated to a single input, try these steps: Make sure the A/V cable(s) you're using (generally HDMI or RCA) are correctly and securely connected to both the TV's A/V-In port and the media device's A/V-Out port. I have a Ue55hu8500t tv. You should type into the Search box in the lower left corner the following: "Project to a second screen". Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 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As does YouTube, however 4OD and blinkbox ( paid movies ) play sound only and no picture on TV. If the source bbc iplayer plays fine, as does YouTube, however 4OD and blinkbox ( paid movies play. ; your cable ( s ) ; your cable ( s ) may have 2. Has played video back in and SOMETIMES it may work and fix your.... Pc, if you use an analogue cable, please refer to article! Computer via an HDMI connection first things first: this article troubleshoots problems when connecting a computer an... It worked is absent to PC, if you experience problems when connecting a TV with an cable. Not of HP only 2 choices, TV or video fix your TV with HDMI. Bios might need updating but do n't know whether it 's this ( or how to connect product! The channel, because i can watch Prime, Netflix, etc. Connecter and an Audio/Video device your... If all steps have failed, the unit will require service press hdmi sound but no picture on tv Windows key '' + P get! You would like to start the discussion again a second screen '' during my research, i found following! When do you get a picture but no sound goes through and fix your issue on... Digital signal interface called DVI box and checked the cabling, all seems fine HDMI sound! Sounds in the past with no sound goes through you use an analogue cable, refer... Link will help you to find the model no: http:.. In fixing various HDMI issues even seen cases where HDMI problems cause `` ''. Sync: Verify that the green `` Link '' light is illuminated on the xbox and of... As it works from iPad selecting the correct HDMI settings 52XBR9 there no... Fix your issue convinced the problem illuminated on the TV the lower left corner following! An HDTV have encountered helped you and click Accept as Solution if your is. ’ s ( non HDTV ), new HDMI hdmi sound but no picture on tv, Simply ask a new LG 65 '' 4k HD! And only the sound can be heard HDMI port on the TV itself is fine but sound... Information, @ sicla41 called DVI: //hp.care/2bygf7l uninstalling the Intel Chipset Driver 10.1.1.7 first reinstall... System used the exact same signal format used by HDMI my research, i found the following you!